

Lockouts · Kitchener
Broken Key Extraction
The padlock on the shed has been stiff all summer.
In plain words
Keys break for a reason, and finding that reason is half the visit. A brass key wears thinnest at its deepest cut, and after years of turning it fatigues there until a cold morning or a stiff bolt finishes it. Sometimes the lock is the culprit: grit in the keyway, a loose cap, worn pins, or a door that has dropped so the bolt binds and the key takes the strain. The extraction removes the piece; the inspection that follows tells you whether the lock needs a clean and lubricant, an adjustment, or a new cylinder, so it does not happen again next month.
How the visit goesIn the parking lot your car key snapped in the driver's door. You are holding the plastic head with the buttons on it, the metal blade is inside the lock, and the spare is on a hook at home.
Broken Key Extraction
How the visit goes


Confirming the lock is yours to open
Extraction is an entry service in everything but name, so it starts the way a lockout does: the locksmith establishes that whoever is asking is entitled to the door, padlock or vehicle. For a home that means photo identification plus a document linking you to the address: a lease, a utility statement, or the property manager vouching for you. For a car it is the registration or ownership papers and matching identification. If your wallet is behind the door, say so, and the check is finished once you are inside. It takes a minute, protects every neighbour on the street, and is a sign you have called the right kind of tradesperson.
The last resort, said out loud first
If a fragment has been glued in place, driven behind the pins with a screwdriver, or seized into a corroded plug, drilling can be the only route left, and you are told so before it starts. The bit is placed precisely where plug meets housing, freeing the plug to rotate; the damage is contained inside the cylinder and the door, trim and bolt are left alone. A fresh cylinder or complete deadbolt is installed during the same visit, keys are cut and tried, and the door is locked behind you before the van pulls away. It happens rarely, and it still ends with a door you can trust.
A clear record for the landlord or manager
If the lock belongs to a rental unit, a condo or a workplace, you get a plain account of what was done: the fragment removed, the cylinder inspected and serviced, any key cut, and whether a rekey or replacement was recommended. Tenants and landlords in this province each carry obligations when locks are changed and keys are shared, so if the cylinder was replaced or rekeyed, the note records who now holds which key. For a property manager it closes the ticket cleanly; for you it means the next conversation about that door starts from facts rather than memory.
Broken Key Extraction
In the van
Compressed air for the keyway
Fine-jawed extractor pliers
Tension tool for resetting the plug
Spiral key extractors
Vehicle key blades and chip shells

Broken Key Extraction
What affects the quote
Removing the cylinder to free it
A deep or bound fragment may need the cylinder taken off the door and the plug pushed out from behind on the bench. That disassembly and reassembly is quoted on its own.
Locked or unlocked door
If the door is locked, the extraction is followed by opening it, which is quoted as its own part of the visit. If the door is open, the work is extraction and securing.
Where the key broke
A house deadbolt, a knob, an older mortise case, a padlock, a car door and a vehicle ignition each call for different access and different care, and the quote follows the hardware.
What to have ready
- Is it a car key with a chip or remote buttons in the head?
- Has anything been put into the keyway since, such as tweezers, glue or another key?
- Do you own, rent or manage the property, and is identification with you?
Broken Key Extraction: questions
QuestionsCan the piece be pushed out from the other side?
On a standard door cylinder the keyway is closed at the back by the plug and the tailpiece, so there is no straight path through. What a locksmith can do is remove the cylinder, take off the cap, and push the plug out of its housing with a follower, which frees the fragment from behind. That is done on the bench, not by forcing anything from the inside of the door.
My car key snapped in the door. Is that a locksmith job?
Yes. Vehicle door locks and ignitions use wafer cylinders that respond to the same extractor tools. Once the blade is out, the plastic head you are holding, which carries the transponder chip and any remote buttons, can usually take a freshly cut blade so the car keeps recognizing it. The ignition is checked as well, since a broken key sometimes disturbs the wafers.
Can a new key be made from the two broken halves?
Usually. Laid end to end, the halves show the full set of cuts and identify the blank, and a locksmith reads them with a gauge and cuts a fresh key to those depths on a code machine. That is better than tracing the broken blade on a duplicator, because a worn key copied is a worn key repeated. If a spare or the key code exists, that is used instead.
Related services

- Business Lockout ServiceMinus eighteen with a wind, and the exterior cylinder on the shop door has frozen solid overnight after yesterday's slush.
- Break-In Damage Lock RepairYou came home to find the front door standing open.
- Seized & Jammed Lock OpeningThe lock works, but only if you lean on the door with your hip while turning the key.