Commercial · Kitchener
Commercial Rekeying
The manager's key ring went missing somewhere between the bank and the car, and the master on it opened every door in the building.
In plain words
A business hands out keys as people join and rarely gets every one back as people leave. Rekeying resets that count. Instead of guessing how many copies of the front-door key exist, the cylinders are repinned so only the newly cut set works, and those keys are numbered and signed for. Where turnover is steady, the locksmith can fit interchangeable cores, which let a manager swap a core with a control key in a couple of minutes when someone departs, so the reset becomes routine rather than an event. Either way you end up with a premises where the keyholder list matches the staff list.
How the visit goesThe manager's key ring went missing somewhere between the bank and the car, and the master on it opened every door in the building. Until the cylinders are changed, whoever finds it is holding the run of the place.
Commercial Rekeying
How the visit goes
Cores and restricted keys already on site
Some businesses already have more key control than they realize. Figure-eight shaped cores in the levers point to an interchangeable core system, which means a control key somewhere removes the core without unscrewing anything; finding out who holds that control key, or whether it left with a former manager, shapes the whole job. Keys with an unusual profile or a stamped number may belong to a restricted keyway whose blanks are only supplied against a signed letter of authorization, and the locksmith asks who the signatories are. Knowing what is already in place lets the new plan build on it rather than replace it, and flags any control that has quietly lapsed.
Repinning a standard cylinder
The cylinder is taken off the door and its plug is slid out with a follower, a small tube that holds the top pins and springs in place so nothing scatters. The old bottom pins are tipped out, and a new combination is chosen from the pinning records so it does not collide with any other key in the plan. Fresh pins of the matching depths are dropped into each chamber, the plug goes back in, and the new key is tried: it should turn as smoothly as if the lock were new, and the old key should stop dead. The cylinder is then refitted and adjusted so the cam or tailpiece throws the bolt fully.
How copies get made from now on
If the business moved to a restricted keyway, the way keys are copied has changed for good. Hardware stores and kiosks do not stock the blanks, which makes running off a spare on a lunch break far harder to arrange. New keys are ordered from the locksmith by one of the people named on the authorization letter, who signs for them, and the register grows by exactly that many. On a standard keyway, the same discipline is kept by habit: the manager orders keys, the register records them and a key that turns up unlisted prompts a question. Either way the count on paper and the count in the world stay the same, which is what key control means.
Commercial Rekeying
In the van
Dry graphite or PTFE lubricant
Cylinder removal and spanner tools
Commercial pin kit
Key stamp set and tags
Interchangeable cores and control key
Commercial Rekeying
What affects the quote
How many keys are cut
Each key cut to code and stamped is counted into the quote. Two per door group for a small shop and forty for a warehouse shift are different numbers.
Interchangeable cores versus repinning
Cores swapped with a control key are the shortest work on site, while cylinders that must come apart on a bench take longer. Supplying spare cores for the manager to hold is priced as its own line.
Distance to the premises
Travel to the site is part of the call-out, and a unit in a downtown plaza and one at the end of a rural industrial road are different trips.
What to have ready
- Does your lease say anything about changing locks or giving the landlord a key?
- Do you want one key for everything, or separate groups with a master?
- How many doors, padlocks and cabinets do you want included, and where are they?
Commercial Rekeying: questions
QuestionsHow do you confirm I am allowed to have the locks changed?
For a business the locksmith looks for someone with standing: the owner, a director, or a manager who can show written authority from one of them. A lease, a business registration or a letter on company paper usually settles it, along with photo identification. Where doors belong to a landlord, the property manager's approval is asked for as well. This is a short step and it protects the business from having its own locks changed by the wrong person.
What happens with our fire exit doors and panic bars?
The outside cylinder on an exit door controls entry only, and it can be rekeyed like any other. The inside stays as it must: one push or one turn, no key, no special knowledge, on the exit door itself and on any door on the way to it. A locksmith will not add a keyed device to the inside of an exit, and will point out one if it already exists.
What condition does a lock need to be in to be rekeyed?
It needs a plug that rotates without catching, pins that return under their springs, and a face free of heavy corrosion or cracks. Most commercial cylinders in daily use pass easily. Ones that are stiff, gritty or green with salt bloom can sometimes be cleaned and repinned, and the locksmith will say when a replacement for that door is the better value; the rest of the doors are rekeyed regardless.
Related services
- Access Control InstallationDeliveries arrive before anyone is scheduled to be there, which right now means either propping the loading dock open at dawn or handing a key to a driver you have never met.
- Panic & Exit HardwareThe new access-control reader at the staff entrance works fine going in, but nobody has sorted out the door's exit side, and right now a card reader and a pushbar exist as two separate ideas.
- Commercial-Grade Lock ReplacementAt closing time the hookbolt on the storefront door catches the keeper only on the second or third try, and one employee has started giving the door a shoulder to force it home.